18noma is a Sydney-based AI company. We build nomaHello, an AI front-desk SaaS that turns plain English into booked appointments — and we partner with enterprises on Agentic AI: designing, proving, and governing the autonomous workflows that run real operations.
AI front-desk SaaS · Agentic AI consulting · Built in Sydney, Australia
From AI-native product experiences to autonomous operations, 18noma builds and ships the full stack of applied AI — then helps enterprises run it.
Interfaces where users say what they want in plain language and the product does it. We design AI-native experiences — chat, copilots, prefilled actions — that feel like talking to a capable teammate.
Autonomous agents that plan, call tools, and complete multi-step work end to end. We build agents that take real actions against real systems — safely, and with a human in the loop where it counts.
Hands-on partnership to take AI from idea to production. We work alongside your team on architecture, evaluation, and the operational details that separate a demo from a dependable system.
We map your operations and automate the busywork — connecting tools, data, and approvals into orchestrated workflows that run reliably and stay observable.
Not a chatbot that answers questions — an agent that runs a guided interview, understands what the user actually needs, and lands on the right outcome. Here, a conversational vehicle advisor we built walks a buyer through use case, budget, and priorities, then narrows the field to the best fit.
Live example · conversational vehicle advisor
nomaHello is our AI front-desk and booking SaaS — a multi-tenant platform for the businesses that run on appointments. Staff manage everything from one calendar, and an AI assistant turns plain English into drafted bookings, looks up customers, and keeps everyone notified. It's 18noma's Generative UX and Agentic AI in a shipping product.
Adopting agentic AI is less about the model and more about the system around it. We partner with your team across the lifecycle — proving value early, then engineering the reliability and guardrails that make it safe to ship.
We build the scaffolding around your models — agents, skills, tools, and orchestration — so AI does real work reliably instead of just answering questions.
A fast, focused build that proves whether an AI approach is worth it — with honest evaluation, clear success criteria, and a path to production if it lands.
Wiring models, tools, data, and approvals into dependable pipelines — so multi-step automation runs end to end and stays observable.
The controls that make autonomy safe: policy, evaluation, human-in-the-loop checkpoints, and audit trails your stakeholders can trust.
We build on cloud, data, and model infrastructure trusted at scale — and orchestrate it into systems that ship.
Built with
Azure 
n8n 
PostgreSQL 
Claude 
OpenAI 
Auth0 
Stripe 
Twilio Trusted by
Whether you want to onboard your business to nomaHello or scope an agentic AI project, we'd love to hear from you. We're based in Sydney, Australia and work with teams anywhere.
📍 Sydney, Australia
